I have been deeply involved in every aspect of PERE’s platform, from conducting user interviews and tests, to conceptualizing new features, and driving the implementation and iteration of this ever-evolving application.
The journey has been extensive, involving numerous tests and the launch of multiple features.
PERE empowers hotels and concierges globally to monetize their personal recommendations. Through the PERE.com platform, hotels gain access to real-time, online restaurant bookings. The platform ensures transparency and legal commission payments to hotels for the revenue they generate for local suppliers. Currently, PERE operates in key markets such as London, Paris, and Dubai, with plans for further expansion.”
Impact
After designing a UX that aligned with user test insights, there was a significant increase in platform usage and a noticeable reduction in support inquiries. Additionally, the service successfully expanded from Copenhagen to London, Dubai, and Paris without any issues.
My work areas
User interview, user test, user analysis, full UI overhaul, full UX overhaul, full icon collection, rollout of new design, mobile friendly, iPad friendly, UX/UI for groups, automated signup, onboarding for new users, onboarding for new services/hotels, request new service, public booking design, public booking self-setup, setting up own price plans for services, dark mode/light mode, POS The Dilly, POS Dubai exhibition, new website, communication on various platforms, news mail, automated news mails (design and principles), internal communication to the users, new service pages, self-governing of service page, invoices – design, flow and extra info, booking system, event and voucher system, administrator self-service, super admin revamped for faster onboarding of new support employees, rating system (rate, respond, view…) … And the some…
